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Here you will find the answers to most of the questions you might have. 

Of asdcourse you can always ask anything at [email protected] or via CONTACT form in the site.

How to install the buttons in my car?

Everything you need is provided in our box in addition you will have to download our "S3XY Buttons" App on your phone.

Check out our installation guide here:
Model 3 & Y     or     Model S & X

What about Tesla Warranty?

According to the official Tesla Vehicle Limited Warranty documentthe warranty of the vehicle as a whole is not voided when installing 3rd party accessories.

Only if there is an issue with a specific part of the vehicle (broken part or something not working as expected), proved to be caused directly or indirectly by the 3rd party accessory, this part has a limited warranty and Tesla might charge for replacing it or diagnosing the car.
For now, Tesla is OK with 3rd party accessories and doesn't state anywhere that the warranty of the vehicle is voided entirely because the 3rd party accessory is installed.
We have clients that went to Tesla Service with the buttons and they just removed the OBD Commander and place it on the passenger seat without any issues or warranty limitations as a result.
We always recommend removing the Commander from the car when going to Tesla service in order to avoid issues with the staff and/or wrong interpretations of the global Tesla policy by them.

What about the security ?

We implemented 5 layers of security that are enough to stop hackers or thieves to get access to your car from our device.

1. Custom end-to-end encryption for communication between all the components (Phone, Commander, and Buttons).

2. Our device refuses any additional connection requests unless a Connect button is physically pressed inside the car - The steering wheel button should be double-pressed to continue pairing when connecting from an unrecognized phone. This basically prevents everyone from outside the car to connect to the system.

3. The Commander turns OFF its wireless connections (Bluetooth and WIFI) if there is nobody in the car making it hard for attackers to hack the car when you are not around.

4. The Commander doesn’t understand any RAW messages sent to the car but only the functions that are supported by our App. As a result, potential attackers cannot exploit any unsupported functionalities or manipulate the system beyond the intended features. They cannot listen to raw signals or send raw messages like when connected to other commonly used OBD Dongles on the market.

5. There is enhanced security logic inside the Commander. For example, the Unlocking feature works only if someone sits in the driver’s seat, etc.

Even if a person uses BIAS or other methods to overcome layer 1, the other layers 2, 3, 4, and 5 will make sure that the access he gained is harmless to your car.

In the Commander, we are using the ESP32 module with all the latest security updates from its manufacturer (Espressif) which covers all the latest findings and vulnerabilities. Furthermore, we enabled all the security features enabled of the ESP32 module like Secure Boot, Flash, and NVS Encryption with CHIP-related encryption with additional fuse protection on the chip level (every Commander has a different encryption key). Even if you hack one on a bench you cannot apply the same method to others over the air. In addition, our OTA binary and App communication is also encrypted in a different way.

What is the maximum number of buttons I can connect?

Currently, the COMMANDER supports up to 8 buttons. You can assign 2 actions for each button so you could have up to 16 shortcuts (Single press and Long or Double press),

How long does the battery last and can I replace it myself?

The batteries will last around 1 year and a half, depending on the function that is configured and how often you are pressing the button.

You can replace it with a new standard Coin Cell Battery CR2032. Just separate the two pieces of the button, remove the PCB and replace the battery. Check out our battery replacement video on this link:

Once I stick the button at one place, can I stick it again to another place afterwards?

Yes! The adhesive on the bottom side could be used multiple times. If needed you can clean it with a wet wipe for better stickiness.

Can I connect other apps like Scan My Tesla to the Commander?

Yes! With the Commander version 2.4.2 we have added support for 3rd party apps. Read more here:

Is it possible to use the S3XY buttons app with 2 different Teslas, when each Tesla has its own commander?

Yes, definitely. The S3XY Buttons app is designed for more than one car (Commanders), just swipe from the right of the Home screen of the app to add new cars or to switch between them.

What Tesla software versions are supported by the buttons?

You can check all supported versions here:
We release a new version of the software every 2-3 weeks with new features or improvements. If Tesla makes changes that break some of the functionalities we will adapt our software as soon as possible. Compatibility updates are guaranteed during the warranty of our device. 

What functions are supported currently and do you plan to add new in the future?

You can check all supported functions here:

We are constantly adding new features via software updates. We listen customers' feedback and add new things based on this.


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